Gold Gulf Coast Design
Effective Date: [Insert Date]01/01/2024
Thank you for choosing Gold Gulf Coast Design. Below you will find important information regarding payment processing, production timelines, and shipping policies.
We accept secure online payments through approved payment processors available on our website. Accepted methods may include:
• Major credit cards
• Debit cards
• Secure online payment platforms
All payments are processed securely. Gold Gulf Coast Design does not store full credit card information.
• Full payment is required before production begins on all custom orders.
• Orders are not placed into production until payment is received and design approval (if applicable) is finalized.
• Custom engraved products are non-refundable once production has started.
• Rush orders may require additional fees and must be approved in advance.
For large or bulk orders, payment terms may be arranged in writing prior to production.
Gold Gulf Coast Design specializes in custom laser-engraved products. Production time varies based on:
• Product type
• Order quantity
• Design complexity
• Current workload
Typical production time ranges from 3–10 business days unless otherwise stated.
Large event orders, bulk promotional products, wedding items, or specialty signage may require additional time.
Production timelines do not include shipping time.
We ship orders using reputable carriers such as:
• USPS
• UPS
• FedEx
Shipping options and rates are calculated at checkout when applicable.
• Orders ship after production is complete.
• Customers will receive tracking information once the order has shipped.
• Delivery times depend on the selected carrier and shipping method.
Gold Gulf Coast Design is not responsible for carrier delays, weather delays, or shipping service interruptions once the package has been transferred to the carrier.
Local pickup may be available for customers in the Mississippi Gulf Coast area.
• Pickup must be scheduled in advance.
• Customers will be notified when their order is ready.
• Orders must be paid in full prior to pickup.
If your package arrives damaged:
• Contact us within 3 days of delivery.
• Provide photos of the damaged item and packaging.
If a shipment is lost in transit, we will work with the carrier to resolve the issue.
Customers are responsible for:
• Providing accurate shipping information
• Reviewing all order details prior to approval
• Monitoring tracking information once shipped
Gold Gulf Coast Design is not responsible for orders shipped to incorrect addresses provided by the customer.
